We backup all the files from inside of your user profile, that includes Desktop, Documents, and Pictures. Additional folders or files can be included at no extra cost up to 1TB / computer. We use VSS (Volume Shadow Copy Service) and provide Ransomware protection
Schedule: Every two hours, starting at midnight
Exceptions / Exclusions: We exclude the following file types: *.ost;*.exe;*.tmp;*.iso;*.pst;
Retention Policy: Files deleted locally will be purged form the cloud backup storage after 30 days
Notifications/ Alerts: PRO gets notified every time backup fails